eGain is co-marketed with Aprons Etc., an ASI, PPAI industry veteran supplier of more than 24 years. The module has helped eliminate any communication issues for Aprons with its more than 8,000-strong distributor force and has also helped Aprons fetch 10% more sales leads to its distributors. The module has forged Aprons Etc. to work with its distributors in offering premier products for the end-user. If you want to speak to Aprons Etc. to learn more about how eGain has been beneficial to them, please contact us at 866-955-7070 and we can schedule a meeting.
Aprons, Etc
Aprons, Etc., through partnership of SolveIT developed the connection our company needed..supplying a custom eGain actual booked business with measured ROI. Thanks to Solveit Corp
Scott Thackston
- Executive Vice President, Approns, Etc
- Executive Vice President, Approns, Etc
Chewbarka tags
Want to know more about how a Rhode Island-based pet tag manufacturer expanded its business opportunities and created brand awareness with SolveIT's CustomView® eStore module?
Announcing the promotional products and advertising specialties industry’s first-ever communication module, CustomView® eGain helps to achieve a cohesive information flow between the supplier and the distributor and allows the distributor to respond to end-user requests in a faster and much efficient manner. If you are a supplier, eGain provides you the ability to pass online end-user requests to the appropriate distributor partner, thus offering your distributors an additional avenue to increase sales. If you are a distributor, eGain equips you to provide instant response to the end-user requests and also offers a quantitative measure to calculate conversion rates, and end-user responses. The module also lets the distributor to work in sync with the supplier to better serve the needs of the end-user.
Communication management
eGain allows the supplier to pass end-user enquiries to the appropriate distributor partner. The distributor can respond to these requests quickly and update the end-user in every stage of the order procurement process, maintaining effective communication across all networks.
Automated process
eGain’s state-of-the-art technology ensures that you don’t have to manually set-up multiple forms for multiple products to capture customer requests. Instead, the solution replicates the forms for all products and presents an easy user interface for the distributor and the supplier to interact.
Error-freeflow of information
The module provides the option to customize the form and provides an unrestricted flow of information between the supplier and the distributor. Also, the module ensures that the supplier details aren’t accessible to the end-user, making it a much safer yet transparent way to communicate between the supplier and the distributor.
Status updates
eGain lets you to set-up as many alerts as you want, so that the distributor can provide instantaneous updates to the end-user about his status. The distributor also has the option to program eGain to send alerts to the end-user as well.
Faster lead conversion rate
As any information about a particular end-user request is readily available to the distributor, it helps in the faster turnaround of those requests. The module helps eliminate any communication breakdown between the supplier and the distributor, thus equipping the distributor to provide a quick and effective response to customer’s queries.
Integration module
eGain can be integrated with our eStore module so that you have a fully functional e-commerce web store to capture every single business lead or it can be integrated with your existing web-store as well. The module can also be integrated to your order processing systems, providing a seamless flow of orders.
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